Prosoft DataBackup - 3.0.5easy, powerful and flexible backups |
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| Overall Rating: | Not rated (0.0) | Features: | Not rated (0.0) | Support: | Not rated (0.0) |
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Featured Reviews
Top-notch support - Version: 3.0.5, 4/15/2009 08:51AM PST
SJG70
Warning about this software 



- Version: 3.0.5, 12/7/2008 04:41PM PST
(1 of 1 users found this comment useful)
jeffnailen--2008Like a fool, I went ahead and upgraded to version 3 anyway (hoping it had been improved with the upgrade) after the executor problem had finally been solved by tech support only to encounter 'internal errors' when making routine, albeit extremely slow performing backups with version 3.0.5 (on a system I keep clean and running smoothly by performing routine weekly and monthly maintenance with the best utilities and no hacks).
When this happens the backup stops. When you resume the backup after having to quit Data Backup and restarting, it doesn't pick up the backup where it left off, but starts over making it extremely slow. But it never finished a single complete backup due to 'internal errors' that are never explained so there's no way to solve the problem.
Needless to say, I no longer use it because it simply doesn't work and tech support is slow and unresponsive. After doing much research including reading Joe Kissell's excellent Take Control eBooks, I now use dedicated apps for dedicated backups: Time Machine + an Apple Time Capsule for automatic hourly archive backups; the excellent SuperDuper for automatic bootable duplicates to an external drive; and CrashPlan Pro and BackJack for automatic offsite backups over the Internet. Once it's all set up as explained in Joe's eBooks it works consistently like a charm with no hassles. That's the way it should be.
Don't buy this product; there are better ones out there with better tech support.
Most Recent Replies: View All 3 Replies
- Please contact our Support Team (3 replies)
Prosoft Tech Service - Version: 3.0.5, 10/20/2008 11:21AM PST
gensoup
The program itself seems to work as advertised.