Intuit QuickBooks - 2010

I purchased Quickbooks 2009 almost exactly one year ago. I asked if there was an upgrade price to Quickbooks 2010 and the answer was NO! You have to pay the full price of $200. So in effect I pay Intuit $200 a year to keep up to date and run Quickbooks. Most software developers give previous customers a break on upgrades. Not Intuit!! Well I intend on using the old version for as long as it works. Then I am switching to another more sensitive accounting software company.

Sales taxes are going up all over the country. Updating our sales tax in QB 2009 was a time-consuming ordeal, and the help system is useless on this issue.

When you update your sales tax, you can't update the current sales tax item because you're risking having your previous invoices recalculated. You have to create a new one. But QB by default will link the new sales tax item to the Franchise Tax Board for California, or the state tax agency in your state.

Unless you substitute the Franchise Tax Board with an account in your own Chart of Accounts, you can't identify the sales tax amount on your future invoices with a label, like "Sales Tax." In other words, the sales tax amount will print below the other lines on the invoice with no label.

Madness. Crazymaking. Sure wish my business could find a better alternative to Quickbooks.

I can't beleive intuit would put out such a poor product. Very awkward and clunky. The layout manager for creating forms is terrible. Forget the syncing with Addressbook.app. It doesn't work well at all. And, it won't even sync vendors.

I have spent endless hours and hundreds of dollars on professional help to get this "easy" program to do NOTHING it claimed to do. This is the biggest frustration I have with my business. The more my business grows the less QB fits it. Come on Intuit! Either offer a program that works on a MAC or don't bother. You are just stealing peoples money. Every time I approach CS with a problem they tell me to disable the feature and that should solve it!!!!!!! This is not a solution to a problem. The calendar sync duplicated every name in iCal every time I opened QB. Intuit's solution-disable it. I could go on.

I sadly switched from MYOB on the advice of my CPA because she said we could transfer files to her PC [which OF COURSE, we can't]. She also thought she could help set up my books since she knows Quickbooks. The program is so different and feature deficient [especially after you disable everything!] that she can barely navigate it.
So now, after 18 months of trying, my cpa [a quickbooks lover] agrees that I would be better of with a paper ledger and mechanical pencil!

My advice: Anything is better than this program.

Intuit misleads Macintosh users by making this software available. I convinced a PC user to switch to Mac based on the fact that this software was cross-platform. THERE IS NOT PARITY BETWEEN THE MAC AND PC VERSION!!! The Mac version is SEVERELY crippled in comparison and Intuit has no plans to rectify the situation! She literally ended up selling the computer after finding she couldn't fully switch thanks to Intuit's deception.