QuickBooks 2010 R6 - 11.0f2731Manage your financial accounts. |
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Quickbooks is a joke and their tech support are idiots 



- Version: 11.0f2731, 2/4/2010 05:38PM PST
feedingyou
QB 5.0 & Done! - Version: 5.0, 2/3/2010 09:31PM PST
(2 of 2 users found this comment useful)
peterpica
QB 5.0 is the last version I'll ever buy from these jokesters. Even way back then, they would not / could not support the Mac and their claims to the contrary are baseless.
I've relegated my usage to strictly invoicing & statements and nothing else. Even then it's prone to simple calculation error, time after time. I dare not try anything else as it's about the most buggy financial application out there -- at least when used on the Mac.
I'd dump their tax software too, but haven't been able to find a reliable substitute. Again they simply will not support what they sell. There oughta be a law!
I've relegated my usage to strictly invoicing & statements and nothing else. Even then it's prone to simple calculation error, time after time. I dare not try anything else as it's about the most buggy financial application out there -- at least when used on the Mac.
I'd dump their tax software too, but haven't been able to find a reliable substitute. Again they simply will not support what they sell. There oughta be a law!
Most Recent Replies: View All 1 Replies
- QB 5.0 & Done!
Intuit doesn't care about Macintosh. 



- Version: 11.0f2389, 12/4/2009 09:39AM PST
(3 of 3 users found this comment useful)
velocity90
I'm an electrical contractor and needed a good book keeping system.
This is not it.
Brief history.
Originally we bought QB 2007 and that has been more than problematic.
The program is incomplete or only works partially.
What you see is not what you get in a print out and they are aware of that and wouldn't fix it.
I contacted Intuit here in the states and was told that they really are not concerned with Mac's because of the small market for them. What I see, bugs and all is all I was going to get.
I have to run a second invoicing program that we then copy over to the accounting part of QB.
Today:
When it came out, I could not install Snow Leopard, because QB 2007 would not run on it.
I contacted Intuit and they told me that all of the problems I had were solved now with QB 2010.
Last week, I downloaded QB 2010 which will only run on Snow Leopard.
Installed Snow Leopard, tried to open QB 2010 and it wouldn't accept my password.
Contacted Intuit and was told that I could not receive a new download, but would have to email in my corrupted (downloaded) QB 2010 file to get it fixed.
In the mean time, my QB 2007 won't run, because we have Snow Leopard installed.
It is now one week later, our file is supposedly fixed so we followed the link to the Intuit page to retrieve our file. But now we get an "invalid login" dialog when we try to access the site that has our file w/ the reset password.
After an 1/2 hour waiting to speak with someone who couldn't access it either, we are told that we will have to wait for someone to call us.
In the mean time, my book keeper is sitting here in my office, unable to work.
Intuit really takes care of Macintosh users as an after thought.
It's too bad that more book keepers and accountants don't use something else.
This is not it.
Brief history.
Originally we bought QB 2007 and that has been more than problematic.
The program is incomplete or only works partially.
What you see is not what you get in a print out and they are aware of that and wouldn't fix it.
I contacted Intuit here in the states and was told that they really are not concerned with Mac's because of the small market for them. What I see, bugs and all is all I was going to get.
I have to run a second invoicing program that we then copy over to the accounting part of QB.
Today:
When it came out, I could not install Snow Leopard, because QB 2007 would not run on it.
I contacted Intuit and they told me that all of the problems I had were solved now with QB 2010.
Last week, I downloaded QB 2010 which will only run on Snow Leopard.
Installed Snow Leopard, tried to open QB 2010 and it wouldn't accept my password.
Contacted Intuit and was told that I could not receive a new download, but would have to email in my corrupted (downloaded) QB 2010 file to get it fixed.
In the mean time, my QB 2007 won't run, because we have Snow Leopard installed.
It is now one week later, our file is supposedly fixed so we followed the link to the Intuit page to retrieve our file. But now we get an "invalid login" dialog when we try to access the site that has our file w/ the reset password.
After an 1/2 hour waiting to speak with someone who couldn't access it either, we are told that we will have to wait for someone to call us.
In the mean time, my book keeper is sitting here in my office, unable to work.
Intuit really takes care of Macintosh users as an after thought.
It's too bad that more book keepers and accountants don't use something else.
Today this dunce told me the only way to retrieve my 2007 QB files was to upgrade to 2010. When I gave him 3 options for how I could get around that he a) played dumb b) was dumb or c) couldn't tell me I was right cuz the phone call was recorded. Doesn't matter how you slice it - these peeps are LAME. I just downloaded the demo for 2010, printed hard copies of my invoices and had my accountant transfer the info to Pages for Mac. Thank god for Mac Aps.
I feel sorry for anyone who has to use this BS Ap - I can't imagine if I had more important info to rescue - ugh!