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Mac OS X  |  IT & Network Administration  |  Remote Access  |  Apple Remote Desktop Admin

Apple Remote Desktop Admin

Apple Remote Desktop Admin - 3.2.2

remote control to manage Macs

All Time: (3.1)
This Version: Not rated (0.0)
Current Version: 3.2.2
Release Date: 2008-09-16
License: Update
Downloads (this version): 7,486
Downloads (all versions): 110,757
Price: $499.00

Information Related to Version:

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Product Description:

Apple Remote Desktop with real-time screen sharing is the ideal desktop management solution for education, businesses, and professionals on the go. It gives you the power to manage Mac systems from anywhere on your network or remotely across the Internet. It can reduce administrative costs and enhance productivity in any environment. Apple Remote Desktop enables a teacher to keep an eye on all the computer screens in a classroom or lab, distribute software upgrades, perform group demos, and provide online assistance with real-time text communications for students needing individual attention. In a business environment, Apple Remote Desktop can reduce administration costs and enhance productivity throughout your company. It includes tools system administrators can use to assist users with problems, distribute software, and efficiently manage Macintosh systems ? all from a central location, and over both wired and wireless networks. With Apple Remote Desktop you can reduce downtime and let people be more productive.

What's new in this version:

Apple Remote Desktop 3.2.2 will continue to support computers running version 3.0, 3.1, 3.2 and 3.2.1 of the client software. However if you choose not to upgrade your computers running version 2.0 or 2.1 of the client software, you will only be able to control/observe them.
  • Improved reliability with the Copy Items command.
  • Upgrade Client Software command now uses unicast packets for improved reliability on some networks.
  • Fixes to the Force Quit All Applications and Copy Items to Computer Automator actions.

Operating System Requirements:

This product is designed to run on the following operating systems:

  • Mac OS X 10.5 Intel
  • Mac OS X 10.5 PPC
  • Mac OS X 10.4 Intel
  • Mac OS X 10.4 PPC
  • Mac OS X 10.3.9

Additional Requirements:

  • .

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Feedback Summary:

This Version:
Overall Rating: Not rated (0.0) Features: Not rated (0.0) Support: Not rated (0.0)
Ease of Use: Not rated (0.0) Quality / Stability: Not rated (0.0) Price: Not rated (0.0)
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Apple Remote Desktop Admin ReviewIt's a mess and apparently forgotten by Apple - Version: 3.2.2, 5/28/2009 11:52AM PST

adavey
It now hangs intermittently and crashes at start-up. Little to no mention of this in Apple's "support" area. Plenty of problems in Discussion Groups, however.

If updating a system with Migration assistant, it breaks the Remote Desktop Admin with no way to fix it.
There is no real "uninstall" feature to help facilitate clean re-installs.
The new screen sharing feature in the OS does me little good for reports and mass installs.

buggerd buggered buggered
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Apple Remote Desktop Admin CommentaryPlease help! Please fix... Remote Desktop Crashes/Hangs - Version: 3.2.2, 9/18/2008 05:15PM PST

JoelDC80
Hi all,

I have been using Apple Remote Desktop just over a month to observe, update and control Macs at a School Network.
I've just recently (yesterday) installed the update 3.2.2 from Apple and these are the symptoms found:
Crashes
Hangs
Slow

When I look at the Activity Monitor, it appears that Remote Desktop is 'Not Responding'- this happens when I click on 'Scan' on the side panel.
We have over 400 computers school wide. Again, it has been working very well and was very pleased with being able to update a room and monitor get reports etc etc... but now, after the update it just crashes.
Also, I have 'Workgroup Manager' installed and this appears to have been affected also... when I launch the app, I get the spinning wheel of death- before it was lightning fast

I have tried uninstalling and reinstalling ARD only to receive an error that it needed to be updated.

Is there a way to revert back to the previous version of ARD without having to update?


Thanks

JoelDC
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Apple Remote Desktop Admin Troubleshooting ReportNumerous crashes - Version: 2.2, 3/24/2008 03:37PM PST

mactester.com
Haven't used this in a long time, just installed ARD 2.2 on 10.3.9 PBG4; "Uncaught exception was raised", usually associated with far-too-regular crashes - on launch, on scan.

2008-03-24 16:23:07.150 Remote Desktop[526] An uncaught exception was raised
2008-03-24 16:23:07.151 Remote Desktop[526] *** -[NSCFArray objectAtIndex:]: index (33) beyond bounds (33)
2008-03-24 16:23:07.151 Remote Desktop[526] *** Uncaught exception: <NSRangeException> *** -[NSCFArray objectAtIndex:]: index (33) beyond bounds (33)
2008-03-24 16:34:07.370 Remote Desktop[581] *** -[NSCFString setHostResolves:]: selector not recognized
2008-03-24 16:34:07.370 Remote Desktop[581] An uncaught exception was raised
2008-03-24 16:34:07.370 Remote Desktop[581] *** -[NSCFString setHostResolves:]: selector not recognized
2008-03-24 16:34:07.371 Remote Desktop[581] *** Uncaught exception: <NSInvalidArgumentException> *** -[NSCFString setHostResolves:]: selector not recognized

Dreadful!


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