Apple Remote Desktop Admin - 3.2.2remote control to manage Macs |
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Please help! Please fix... Remote Desktop Crashes/Hangs - Version: 3.2.2, 9/18/2008 05:15PM PST
JoelDC80
Hi all,
I have been using Apple Remote Desktop just over a month to observe, update and control Macs at a School Network.
I've just recently (yesterday) installed the update 3.2.2 from Apple and these are the symptoms found:
Crashes
Hangs
Slow
When I look at the Activity Monitor, it appears that Remote Desktop is 'Not Responding'- this happens when I click on 'Scan' on the side panel.
We have over 400 computers school wide. Again, it has been working very well and was very pleased with being able to update a room and monitor get reports etc etc... but now, after the update it just crashes.
Also, I have 'Workgroup Manager' installed and this appears to have been affected also... when I launch the app, I get the spinning wheel of death- before it was lightning fast
I have tried uninstalling and reinstalling ARD only to receive an error that it needed to be updated.
Is there a way to revert back to the previous version of ARD without having to update?
Thanks
JoelDC
I have been using Apple Remote Desktop just over a month to observe, update and control Macs at a School Network.
I've just recently (yesterday) installed the update 3.2.2 from Apple and these are the symptoms found:
Crashes
Hangs
Slow
When I look at the Activity Monitor, it appears that Remote Desktop is 'Not Responding'- this happens when I click on 'Scan' on the side panel.
We have over 400 computers school wide. Again, it has been working very well and was very pleased with being able to update a room and monitor get reports etc etc... but now, after the update it just crashes.
Also, I have 'Workgroup Manager' installed and this appears to have been affected also... when I launch the app, I get the spinning wheel of death- before it was lightning fast
I have tried uninstalling and reinstalling ARD only to receive an error that it needed to be updated.
Is there a way to revert back to the previous version of ARD without having to update?
Thanks
JoelDC
Most Recent Replies: View All 1 Replies
- Please help! Please fix... Remote Desktop Crashes/Hangs
Numerous crashes - Version: 2.2, 3/24/2008 03:37PM PST
mactester.com
Haven't used this in a long time, just installed ARD 2.2 on 10.3.9 PBG4; "Uncaught exception was raised", usually associated with far-too-regular crashes - on launch, on scan.
2008-03-24 16:23:07.150 Remote Desktop[526] An uncaught exception was raised
2008-03-24 16:23:07.151 Remote Desktop[526] *** -[NSCFArray objectAtIndex:]: index (33) beyond bounds (33)
2008-03-24 16:23:07.151 Remote Desktop[526] *** Uncaught exception: <NSRangeException> *** -[NSCFArray objectAtIndex:]: index (33) beyond bounds (33)
2008-03-24 16:34:07.370 Remote Desktop[581] *** -[NSCFString setHostResolves:]: selector not recognized
2008-03-24 16:34:07.370 Remote Desktop[581] An uncaught exception was raised
2008-03-24 16:34:07.370 Remote Desktop[581] *** -[NSCFString setHostResolves:]: selector not recognized
2008-03-24 16:34:07.371 Remote Desktop[581] *** Uncaught exception: <NSInvalidArgumentException> *** -[NSCFString setHostResolves:]: selector not recognized
Dreadful!
2008-03-24 16:23:07.150 Remote Desktop[526] An uncaught exception was raised
2008-03-24 16:23:07.151 Remote Desktop[526] *** -[NSCFArray objectAtIndex:]: index (33) beyond bounds (33)
2008-03-24 16:23:07.151 Remote Desktop[526] *** Uncaught exception: <NSRangeException> *** -[NSCFArray objectAtIndex:]: index (33) beyond bounds (33)
2008-03-24 16:34:07.370 Remote Desktop[581] *** -[NSCFString setHostResolves:]: selector not recognized
2008-03-24 16:34:07.370 Remote Desktop[581] An uncaught exception was raised
2008-03-24 16:34:07.370 Remote Desktop[581] *** -[NSCFString setHostResolves:]: selector not recognized
2008-03-24 16:34:07.371 Remote Desktop[581] *** Uncaught exception: <NSInvalidArgumentException> *** -[NSCFString setHostResolves:]: selector not recognized
Dreadful!
If updating a system with Migration assistant, it breaks the Remote Desktop Admin with no way to fix it.
There is no real "uninstall" feature to help facilitate clean re-installs.
The new screen sharing feature in the OS does me little good for reports and mass installs.
buggerd buggered buggered