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 VPN Tracker - 6.0.3VPN client also optimizes mobile users' workflows. |
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Feedback Summary:
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| Overall Rating: | Not rated (0.0) | Features: | Not rated (0.0) | Support: | Not rated (0.0) |
| Ease of Use: | Not rated (0.0) | Quality / Stability: | Not rated (0.0) | Price: | Not rated (0.0) |
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Featured Reviews
Impossible licensing - and didn't work well with Zyxel router 
- Version: 5.3, 9/10/2008 09:39AM PST
(1 of 1 users found this comment useful)
Jason Mark
We have 3 copies of this software for my office, and I'm looking for a replacement. Give yourself an hour to just deal with licensing stupidity when setting up this software... to make matters worse today one of my users just had it "stop working" with a message saying their license has expired (huh?).
Since one of my employees originally registered the product, just the process of looking up the username and password took 15 minutes, and 3 separate forms and emails from Equinox.
Why do they have to be so friggin clever with logins, they need to just use a serial number like every other software package out there?
We had some problems with our Zyxel router, which is now fixed with the latest version of VPN tracker, but we lost hours, and a few hundred dollars on a consultant working around these issues. This is much less of an issue than how hard it is to use.
Pricing is fair for what I need it to do.
Since one of my employees originally registered the product, just the process of looking up the username and password took 15 minutes, and 3 separate forms and emails from Equinox.
Why do they have to be so friggin clever with logins, they need to just use a serial number like every other software package out there?
We had some problems with our Zyxel router, which is now fixed with the latest version of VPN tracker, but we lost hours, and a few hundred dollars on a consultant working around these issues. This is much less of an issue than how hard it is to use.
Pricing is fair for what I need it to do.
Most Recent Replies: View All 1 Replies
- Impossible licensing - and didn't work well with Zyxel router
WAY over-priced. - Version: 5.2.2, 6/17/2008 10:38PM PST
w i n t e r m u t e--2008
The pricing policy for this software is ridiculous. It's horrible that so many VPN hardware makers rely on cheap, Windows-only methodologies to establish services like VPNs. There are established standards that can be followed to create VPN hardware that is compatible with all platforms without having to buy costly add on software like this. (Another Windows-only technology I despise is ActiveX... but that's for another time.)
VPN Tracker does appear to be very slick, but that still doesn't justify the high cost with free/low-cost alternatives available like the built-in VPN software in OS X, IPsecuritas, Tunnelblick, and Shimo.
Thank goodness IPsecuritas is available. It works great with a SonicWALL TZ-170 that I need to connect to... and it's free. Strange that IPsecuritas does not show up when searching for "VPN" here at VersionTracker. However, it does show up if you search for its name.
VPN Tracker does appear to be very slick, but that still doesn't justify the high cost with free/low-cost alternatives available like the built-in VPN software in OS X, IPsecuritas, Tunnelblick, and Shimo.
Thank goodness IPsecuritas is available. It works great with a SonicWALL TZ-170 that I need to connect to... and it's free. Strange that IPsecuritas does not show up when searching for "VPN" here at VersionTracker. However, it does show up if you search for its name.
Most Recent Replies: View All 1 Replies
VERY VERY POOR - Version: 5.0.4, 3/6/2008 08:21AM PST
mahers--2008
I bought it and it never did the job. I sent ticket, reports, all that the developper asked me to send, I tried different configurations, even different routers. Nothing works. Finally, I tried IPSecuritas which is absolutely FREE, and guess what, it WORKS for the first try. So I gave a last chance to VPN 5 and entered again the exact same settings, I have in IPSecuritas and nothing work again. I decided to stay with IPSecuritas. I asked for a refund and they said NO because I bought the soft for more than one month. I spent more than one month to toubleshoot it. I'm really disappointed. I learned something, ALWAYS TRY BEFORE YOU BUY
no customer support if you cannot activate your product - Version: 5.0.3, 2/19/2008 12:00AM PST
(1 of 1 users found this comment useful)
eyeless
Version 5.0 was not possible to activate -- one could only pay for it! Now I had to transfer my product to another computer, but after deactivating on the old computer and reactivating on the new one, I discovered that I had to had the license activated on the old computer in order to export the profiles there, so deactivating the new and reactivating the old, then doing an export and deactivated the old again. Then imported the exported profile and tried to activate the license on the new computer, but then receives an error saying I have activated/deactivated the license too many times and that one should contact customer support, who MAY help you. Contacted customer support but just like when version 5.0 did not work I do not receive any replies at all. Now again I have a newly bought license that cannot be used anywhere. You better expect this kind of non-support from Equinux!
Buy-buy, VPN Tracker - Version: 5.0, 12/9/2007 08:22PM PST
(2 of 2 users found this comment useful)
farlander
Intel Macs have been out for two years, but Equinux still didn't manage to produce a Universal version of VPN tracker utility - only kernel extension. The utility that loads the extension and established connection was still PowerPC, so it normally takes about 20-30 seconds to launch it.
Now, after two years, Leopard comes along. VPN Tracker 4 is not compatible with Leopard, and instead of making it compatible, Equinux releases VPN Tracker 5. Nearly a month after Leopard's release, and at least half-a-year since early betas of Leopard became available to developers.
VPN Tracker 5 requires you to purchase a new license. What? After 2 years of doing what? There were a few releases of version 4, but mostly minor ones. So after two years of waiting for a completely Universal version we get a "rewritten" version, which costs additional money, and no way to get around it.
The funny thing is that the new version, while Universal binary at last, still takes just as much time to launch as the PowerPC version.
So no, I for one am not upgrading, thank you very much. I've reconfigured our VPN gateway to use L2TP-over-IPSEC and simply use native Mac OS X support for it. Works like a charm, and I don't have to pay to become a persistent beta-tester of VPN Tracker.
Now, after two years, Leopard comes along. VPN Tracker 4 is not compatible with Leopard, and instead of making it compatible, Equinux releases VPN Tracker 5. Nearly a month after Leopard's release, and at least half-a-year since early betas of Leopard became available to developers.
VPN Tracker 5 requires you to purchase a new license. What? After 2 years of doing what? There were a few releases of version 4, but mostly minor ones. So after two years of waiting for a completely Universal version we get a "rewritten" version, which costs additional money, and no way to get around it.
The funny thing is that the new version, while Universal binary at last, still takes just as much time to launch as the PowerPC version.
So no, I for one am not upgrading, thank you very much. I've reconfigured our VPN gateway to use L2TP-over-IPSEC and simply use native Mac OS X support for it. Works like a charm, and I don't have to pay to become a persistent beta-tester of VPN Tracker.
Most Recent Replies: View All 1 Replies
VPN Tracker 4 is not compatible with Mac OS X Leopard - Version: 4.9.3, 11/19/2007 03:42AM PST
(3 of 3 users found this comment useful)
Kopetzki
If you need an app wich is compatible with OS X Leopard, just try IPsecuritas from lobotomo.com
IPsecuritas runs fine under Leopard and works quick and proper with multiple connections. I´m using connections to the following Gateways: Sonicwall, Borderware, Netgear, AVM, Linsys, Watchguard
IPsecuritas runs fine under Leopard and works quick and proper with multiple connections. I´m using connections to the following Gateways: Sonicwall, Borderware, Netgear, AVM, Linsys, Watchguard
Works great ! - Version: 4.9.3, 10/9/2007 01:49AM PST
MacWarrior
I use the Professional version multiple times a day for multiple connections together and it works great. It connects without hassle and makes me able to remotely manage multiple servers with ARD. Only one thing is annoying me : it breaks the connection if your laptop fells asleep which happens very fast if you work on battery. But it is no critic, it seems logical to me. Maybe in a future version VPN Tracker can force the computer to stay awake ?
Great product especially for GPRS connections - Version: 4.9.2, 5/22/2007 07:04AM PST
pderby
VPN Tracker is the only way I've found to do VPN over a bluetooth port to my mobile phone. At times I need VPN access and the only connectivity I have is through the mobile GPRS network (T-Mobile).
If I'm using Airport or ethernet ports both VPN Tracker and Cicso's VPNClient both work great. For Bluetooth/GPRS only VPN Tracker works for me.
It takes less than 4 seconds for me to establish a VPN connection from my MacBook Pro Core 2 Duo, so VPN Tracker speed is not an issue for me.
I'm very happy with VPN Tracker.
If I'm using Airport or ethernet ports both VPN Tracker and Cicso's VPNClient both work great. For Bluetooth/GPRS only VPN Tracker works for me.
It takes less than 4 seconds for me to establish a VPN connection from my MacBook Pro Core 2 Duo, so VPN Tracker speed is not an issue for me.
I'm very happy with VPN Tracker.
Keep looking for something else... - Version: 4.9.1, 2/22/2007 09:18AM PST
farlander
I've been using VPN tracker for quite awhile. It was OK for some time, while there was no Intel support. Then... Intel support has been announced almost 2 years ago, more than a year there are plenty of Intel Macs available and... Still, VPN Tracker is only PARTIALLY supported on Intel. That is, kernel extensions are Intel and VPN tracker application itself is still PowerPC and has to run through Rosetta. That means SUPER long startup times. That means it is also SUPER slow. That means that it also takes about 10 times more memory than it should have. That means that your battery life will be decreased by quite a lot, if you use it on a run. About 6 e-mails I've sent to Equinux asking when a full support for Intel Macs will be available have gone unanswered.
All this leads to the only conclusion: I think it's too expensive for this kind of product. Personally I'm looking for an alternative.
All this leads to the only conclusion: I think it's too expensive for this kind of product. Personally I'm looking for an alternative.
So if you need a robust VPN tool that works with most anything including bluetooth IP connections, VPN tracker is great.
The times I've needed technical support they have answered my configuration questions overnight with knowledgeable staff. The built in capability to generate a support request and the extensive logging options are extremely well done.