Existing users, 
 Photo to Movie - 4.6.1.0Create a movie slideshow from your digital photos. |
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Feedback Summary:
| This Version: | |||||
| Overall Rating: | Not rated (0.0) | Features: | Not rated (0.0) | Support: | Not rated (0.0) |
| Ease of Use: | Not rated (0.0) | Quality / Stability: | Not rated (0.0) | Price: | Not rated (0.0) |
Key to Types of Feedback:
Reviews 
Troubleshooting 
Usage Tips 
Developer Notes 
Commentary 
Featured Reviews
Full Screen Toggle is Buggy 
- Version: 4.5.4, 5/27/2010 02:35PM PST
(1 of 1 users found this comment useful)
rowanwood
Upgrades - Version: 4.5.2, 4/12/2010 08:46AM PST
(1 of 1 users found this comment useful)
lqdeveloper
I'm the developer of Photo to Movie and I see a few one star reviews below. I want to address them directly:
We charge for upgrades to stay in business. We have a generous upgrade policy (most license keys get free updates/upgrades for at least a year). Furthermore, users can always download older versions that will continue to work with their existing license keys. We never force anybody to upgrade. It is voluntary. But ultimately, we charge for upgrades to stay in business.
We also have occasional crashes in the software. It's a large, complex piece of software and we do our very best to test every release; but we're a small development team and we occasionally miss things. We actively seek out and try to fix bugs for our users. For $49.95, we think we provide an outstanding product with awesome support.
The best way to address upgrade or bugs is to email us directly. Most times we respond to support inquiries within 2 days; sometimes more, sometimes less. But we try to answer every tech support email. There have been cases where users have commented on bad tech support on this forum; I have contacted them individually and in most cases it turns out to be they missed our responses due to overactive spam filters (from them or their ISP).
Please email us at support@lqgraphics.com.
We charge for upgrades to stay in business. We have a generous upgrade policy (most license keys get free updates/upgrades for at least a year). Furthermore, users can always download older versions that will continue to work with their existing license keys. We never force anybody to upgrade. It is voluntary. But ultimately, we charge for upgrades to stay in business.
We also have occasional crashes in the software. It's a large, complex piece of software and we do our very best to test every release; but we're a small development team and we occasionally miss things. We actively seek out and try to fix bugs for our users. For $49.95, we think we provide an outstanding product with awesome support.
The best way to address upgrade or bugs is to email us directly. Most times we respond to support inquiries within 2 days; sometimes more, sometimes less. But we try to answer every tech support email. There have been cases where users have commented on bad tech support on this forum; I have contacted them individually and in most cases it turns out to be they missed our responses due to overactive spam filters (from them or their ISP).
Please email us at support@lqgraphics.com.
Most Recent Replies: View All 1 Replies
- Upgrades
No warning on upgrade cost - Version: 4.5.2, 4/12/2010 03:33AM PST
(1 of 2 users found this comment useful)
aprillovesmacs--2008
I paid for an upgrade to 4.1. One generally doesn't expect a charge half way though a version but there's another one for 4.5.
What really p..... me off is no warning on the auto download that this is a paid upgrade. Had the choice been there I wouldn't have upgraded until I felt I needed to and I guess I would still be in the LQ Graphics loop. But the feeling I have is one of being gouged, so I'm trashing Photo to Movie.
What really p..... me off is no warning on the auto download that this is a paid upgrade. Had the choice been there I wouldn't have upgraded until I felt I needed to and I guess I would still be in the LQ Graphics loop. But the feeling I have is one of being gouged, so I'm trashing Photo to Movie.
Most Recent Replies: View All 1 Replies
The full screen toggle is Command-G, ignoring the Mac OS X standard of Command-F. Neither Command-G nor Command-F work once the application is already in full screen mode. instead, you must use the stop (play) option from the controller dialog box. It does not respond to the Command-G as listed if you wish to exit it. Instead, you must use the stop/pause button from the little grey controller dialog.
This is not good because it bungs up your attempts to stop/pause the action. This is DUMB!
Borborygmus >:-(