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 MYOB FirstEdge - 3.0small business management & accounting software |
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Feedback Summary:
| This Version: | |||||
| Overall Rating: | Not rated (0.0) | Features: | Not rated (0.0) | Support: | Not rated (0.0) |
| Ease of Use: | Not rated (0.0) | Quality / Stability: | Not rated (0.0) | Price: | Not rated (0.0) |
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Featured Reviews
Lesser of Evils 
- Version: 1.0r5.7.2, 8/17/2007 01:45PM PST
(1 of 2 users found this comment useful)
benrush
a total disaster - Version: 2.0, 4/20/2006 12:01AM PST
(1 of 1 users found this comment useful)
mepossem
custoner service simply does NOT exist. i asked for my password to be resent as my machine crashed. i have now been waiting for a month. superb company!!!!!!!!!!
Quickbooks !!! - Version: 1.0r5.7.2, 1/11/2006 04:35PM PST
(1 of 2 users found this comment useful)
gpstein007_dotmac
A decent product, however there is NO customer service/support.
None. No phone, email, nothing.
That alone is big to me . If I had known about this, I'd buy Quickbooks.
Also, Quickbooks has some intergration with Quicken and TurboTax.
Its not a bad product, but with ZERO customer
support/service, its not a good option. If there was free
email support that would be a plus. Support is a pay option
only, $50- (3mths) or $80-(6mths).
Or, a "certified consultant" for $75- a hour.
I would never recommend this product.
None. No phone, email, nothing.
That alone is big to me . If I had known about this, I'd buy Quickbooks.
Also, Quickbooks has some intergration with Quicken and TurboTax.
Its not a bad product, but with ZERO customer
support/service, its not a good option. If there was free
email support that would be a plus. Support is a pay option
only, $50- (3mths) or $80-(6mths).
Or, a "certified consultant" for $75- a hour.
I would never recommend this product.
The Good: the app is stable and dependable. I've never lost any data. And, you never have to hit "Save". You're entries are automatically recorded. It's also smaller and less bloated than Quickbooks, which is better for my small business. And much cheaper. The app comes with a pretty decent "Accounting 101" instruction manual to teach the uninitiated about basic accounting terms and techniques. The invoicing and estimating forms are fairly flexible.
The Bad: The navigation is HORRENDOUSLY bad! I absolutely hate using this product for that reason alone. it makes me sick every time I launch it.
It's impossible to find what you need (I have to keep a cheat-sheet by my computer to remember how to do my most frequent tasks.) And, unlike in Quickbooks, the windows don't stay where you've left them when you quit. Also, there is NO job log, notes feature or time tracking for recording a project's progress. Also, in previous versions, the "import" feature was useless. Not sure if it's gotten any better in v3.
I've tried Quickbooks and many other shareware products, but I haven't found anything that is both easy to use and fully functional. Including MYOB's products. But Firstedge is, unfortunately, the LEAST bad of the bunch, I think. So I'm stuck with it until something better comes along.