Adobe Photoshop CS3 - 10.0.1

Hello,

I recently needed to access the "Help" tutorials for one of my Adobe Creative Suite CS2 applications.

I selected the appropriate entry from the "Help" menu.

The application "Adobe Help Center" launched. I selected the desired software product entry from the dropdown menu under "Product Help".

After selecting the CS2 software program the "Adobe Help Center" indicated the following error message:

" The topic you want to view applies to a CS2 product you have not installed. - OK Button "

???

Same result for any other Adobe Creative Suite CS2 application I have selected from the dropdown menu. I can see the topics on the left window pane, however I am not able to access any of the topics since I always receive the error message:

" The topic you want to view applies to a CS2 product you have not installed. - OK Button "

I have the entire Adobe Creative Suite CS2 installed on my machine. I just don't get the point why the "Adobe Help Center" application does not allow me to view and read the topics. I mean, what are help topics and tutorials for if a user is not able to access or read them? Right?

Do I have to re-install the apps? Is the "Adobe Updater" the cause for not being able to access any of the help topics?

I remember the time, where all major help topics were accessible by launching the default web browser application. This was much more customer and user-friendly.

graphically & sincerely,

Marc Klein
PIXEL TEMPLATES - Design Templates for Web & Print

I bought CS3 specifically so that I could move to Leopard. Well, I moved to Leopard this week after a hard drive crash. After spending three days installing apps and getting things back up and running, I got to the very last app, Photoshop CS3, and it refused to install, basically telling me that I have to reformat my hard drive just because Adobe couldn't be bothered to actually test their software on case sensitive filesystems.

It would take all of a day of developer work to fix all of their problems. Hell, I could write a script that would fix their code automatically in a few hours. As such, this puts Adobe's level of ineptitude even greater than that of Microsoft.

Mac OS X has supported case-sensitive boot filesystems since 10.0. Adobe has to be the most incompetent software company on the planet. Even Finale works on case-sensitive HFS, and that used to be about the buggiest app I'd ever used.

Adobe should be ashamed of themselves, and I want my money back. Biggest waste of money I ever spent.

If you installed Leopard using the HFS+ Case-Sensitive volume format, you'll be unable to install Photoshop CS3. Your only option is to reformat your system volume. Fortunately, I don't have an urgent need for CS3, so I'll just go back to using CS2.

Be advised that if you're still on Photoshop 7, don't use Leopard. Photoshop quits on startup now.

Photoshop CS3 was recently purchased as part of the Master Collection. It is version 10.0. None of the problems mentioned previously ('scratching' hard disk noise when saving sounds like other problems).

What I do wonder about is why I would be required to pay an additional fee to upgrade to 10.0.1, especially after having bought this fairly expensive package so recently.