Existing users, 
 WindowShade X - 4.1window shade, float on top, & minimize-in-place |
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Feedback Summary:
| Version 4.1: | |||||
| Overall Rating: |  (5.0) |
Features: | (5.0) |
Support: |  (4.3) |
| Ease of Use: | (5.0) |
Quality / Stability: | (4.7) |
Price: | (5.0) |
Key to Types of Feedback:
Reviews 
Troubleshooting 
Usage Tips 
Developer Notes 
Commentary 
Featured Reviews
Disappointing Customer Service - Version: 4.3, 10/18/2009 07:21AM PST
(3 of 3 users found this comment useful)
akasrp2
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- Disappointing Customer Service
Unsanity's communication policy :-( - Version: 4.3, 9/29/2009 01:22PM PST
(2 of 2 users found this comment useful)
MacOO7
Whether we like it or not this is Unsanity's official communication policy taken from one of their blogs:
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"Note: Please do not post comments and/or send emails asking about the present and/or future of things not mentioned in this post. Such comments will be moderated, deleted, or edited. When we have something to say about other products, it will be posted, and not a moment before then. Asking us about ETAs just ends up wasting both of our time. Apologies for taking such a harsh stance, but the only thing we would tell you is "it'll be done when it's done" and we're trying to prevent a repeat of the tens of thousands of comments/emails we've received asking for an ETA. Any kind of timeframe or ETA we could possibly give will be wrong and users get very disappointed when ETAs are missed. That's the nature of ETAs, they are always wrong. And due to the fact we won't release something before we feel it is ready, any ETA is even more likely to be missed."
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They just don't care... - Version: 4.3, 9/26/2009 01:51AM PST
orlandobob_dotmac
I have written to Unsanity several times re Snow Leopard compatibility, and like everyone else - NO response.
It's hard for me to believe they can't get it together enough to update the app. If they wanted to, they would.
It's obvious they don't care, but I can't understand why.
It's hard for me to believe they can't get it together enough to update the app. If they wanted to, they would.
It's obvious they don't care, but I can't understand why.
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(Cut and Paste your email reply, Unsanity - better yet, spend 5 minutes once every week or so, while you are having your AM coffee, to update the product page with your progress)
If Unsanity is too busy to update/address their customers - then perhaps they don't deserve them.
Upshot: Apple needs to rework this feature back into the OS/GUI.