Adobe Illustrator CS3 - 13.0.2

Hello,

a week ago I was working with Adobe Illustrator CS2, Adobe GoLive CS2 and Adobe Photoshop CS2 all day to continue my work on a design project.

At the end of the day I wanted to quit all applications. All applications quitted without problems except Adobe Illustrator CS2. I pressed command-q in Adobe Illustrator. The program seemed to quit, however, the MacOS X Finder (command-tab & Dock) indicated that Adobe Illustrator CS2 was still active.

So, I waited a couple of minutes. But for some reason, Adobe Illustrator CS2 did not quit.

I tried to restart my computer via the Finder, but my computer was no longer responding. Thus, I was forced to press the power button of my PowerMac G5 to evoke a restart.

And then ... well ... a big shock ... my computer was not able to find my boot drive. I only got a grey screen with the "no boot drive symbol". Thus, I have made another test by pressing the power button of my G5 once again. Same result, my PowerMac G5 was not able to find a boot drive.

Since it was already very late and I was just too tired to install a new and clean MacOS X version on my computer, I decided to shut down the computer entirely and leave it as it is until the next morning.

Surprisingly, my PowerMac G5 did find the boot drive once again after I turned on my machine the next day.

Has anyone out there made similar experiences?

" I create, therefore I am "

graphically & sincerely,

Marc Klein
mediaVinci - The art of invention

Thanks again to Adobe for this incredible installer!

After hours of work, I have been convincted that my MacBookpro first generation was the cause of all troubles during the installation. I bought a brand new 17", same story.
I moved from Quark to Adobe a few years ago thinking that this company could be more respectful of their customers.
After buying more 3K USD upgrades I can say it is exactly the same.
The only interest is for our money, not for customer satifaction.

I'm running -- or trying to run -- the updater right now, because I got so @#$%!!! sick of the thing asking me all of the time. Yes! Fine! Whatever! Run your bleeding updater and leave me alone!

It appears to be stalled out.

Imagine my surprise.

I haven't done *anything* to the installation of Illustrator. Indeed, I don't *really* use Illustrator; it's just a part of the CS3 Web Design package.

And there's nothing particularly non-standard about my Mac OS X installation, either.

This, following closely on the heels of the Living Hell™ of the CS3 installation after having had the CS3 Photoshop beta installed on my system (never. again.), just reminds me of how much I hate Adobe, and why. Ten years of using Adobe products and wanting to spork my own brains out every time I try to run an Adobe installer.

*sigh*

When I try and run the patcher I get the following error message:

"An error occurred during installation. The update cannot be applied to the product. Please re-install the product and try again."

Why does this happen, and why is there not any further information in the error dialog? Why does Adobe have to adopt such a user-unfriendly approach to these things?

I have not done anything to my Illustrator installation since installing it, except to install two scanners. Surely something like this should not be enough to stop the installation proceeding - although maybe that is it. There's no way of knowing.

If that is the case the Patcher will presumably only install into a TOTALLY VIRGIN installation. But we have no way of knowing for certain because there is no information provided.

Hopeless - totally hopeless.

I ran this update from the Help menu within Illustrator CS3 with no problems at all.