Existing users, 
 MaxBulk Mailer X - 2.8Full featured mail-merge mailer |
|
||||||||||||||||
|
|||||||||||||||||
Feedback Summary:
| Version 2.8: | |||||
| Overall Rating: |   (4.1) |
Features: | (3.9) |
Support: | (4.0) |
| Ease of Use: | (4.1) |
Quality / Stability: | (3.9) |
Price: | (4.2) |
Key to Types of Feedback:
Reviews 
Troubleshooting 
Usage Tips 
Developer Notes 
Commentary 
Featured Reviews
6.5 NO LONGER crashes for me; I'm happy - Version: 6.5, 5/15/2009 01:08PM PST
(1 of 1 users found this comment useful)
chuckmiller
6.5 crashes for me - Version: 6.5, 5/13/2009 12:00AM PST
chuckmiller
I like this program a lot. Have not had trouble with it in about 9 months use. But the 6.5 version will not run on my Tibook under OSX4.11. It's crashed about 9 times and not done any work. I trashed the MaxBulk folder in prefs. Repaired permissions. Restarted. The program either crashes on opening or crashes when I try to open a mailer file from the previous version. Temporarily I'm back to using version 6.2.
Tonight I previously installed the security update for Tiger G4. Perhaps there's a conflict.
I'll watch here for tips or news.
Tonight I previously installed the security update for Tiger G4. Perhaps there's a conflict.
I'll watch here for tips or news.
Most Recent Replies: View All 1 Replies
- 6.5 crashes for me
Paradoxical Program - Version: 5.7.3, 8/31/2008 03:56PM PST
(2 of 2 users found this comment useful)
prairiefiretexas
There's a lot to love in one's experience with MaxBulk Mailer AND a lot to hate.
On the positive side, the program is feature rich and contains some options that are important to those of us who mail newsletters or run small businesses. It is a bargan for the price.
I particularly like the "Burst" feature that allows me to get around the daily message number limit imposed by my domain host, Go Daddy. I'm only allowed 250 messges a day for EACH of my email accounts. Let's say I want to mail to 1,000 people. All I have to do is create 4 email accounts. MaxBulk Mailer allow me to "throttle" or control my output. To send out a mailing to 1000 people, I can use 4 of my email accounts and limit the number of messages that goes out through each to 250. That feature is worth the price of the program.
So where is the paradox?
The documentation for this program is absolutely terrible. It's an insult to the concept of documentation. I am not a slow learner. But this program is almost impossible to learn from the skimpy 8 pages of instructions given. Key terms are undefined. Critical things like how to create new settings accounts are left to trial and error. Some things are done in menu's, others in drop down boxes -- and most of them are never discussed in the anti-documentation. I think most of us will be able to hunch our way through the message section and the recipient section. However, the settings section, where we establish which of our servers to use and when, where we have to put in our authentication -- is so poorly done that it's "YOYOMF" (that's a Texas term for "Your on your own mother friend" -- or something like that.)
Yet, even more paradoxical is the fact that Stan, who is apparently the developer, responds fairly quickly to email requests for support. I admire that.
But, I would much prefer to have a manual that lets me work through the program on my own schedule and frees me from the dependence of having to write him a message and then wait for a response. This is made more difficult by the fact we are in radically different time zones.
Actually this program is not all that complex. It's the lack of proper documentation that makes it so frustrating. If you love to struggle, this is the program for you. If not, you might want to look elsewhere.
And, that's too bad. Because I think that once I master it it will serve me well.
On the positive side, the program is feature rich and contains some options that are important to those of us who mail newsletters or run small businesses. It is a bargan for the price.
I particularly like the "Burst" feature that allows me to get around the daily message number limit imposed by my domain host, Go Daddy. I'm only allowed 250 messges a day for EACH of my email accounts. Let's say I want to mail to 1,000 people. All I have to do is create 4 email accounts. MaxBulk Mailer allow me to "throttle" or control my output. To send out a mailing to 1000 people, I can use 4 of my email accounts and limit the number of messages that goes out through each to 250. That feature is worth the price of the program.
So where is the paradox?
The documentation for this program is absolutely terrible. It's an insult to the concept of documentation. I am not a slow learner. But this program is almost impossible to learn from the skimpy 8 pages of instructions given. Key terms are undefined. Critical things like how to create new settings accounts are left to trial and error. Some things are done in menu's, others in drop down boxes -- and most of them are never discussed in the anti-documentation. I think most of us will be able to hunch our way through the message section and the recipient section. However, the settings section, where we establish which of our servers to use and when, where we have to put in our authentication -- is so poorly done that it's "YOYOMF" (that's a Texas term for "Your on your own mother friend" -- or something like that.)
Yet, even more paradoxical is the fact that Stan, who is apparently the developer, responds fairly quickly to email requests for support. I admire that.
But, I would much prefer to have a manual that lets me work through the program on my own schedule and frees me from the dependence of having to write him a message and then wait for a response. This is made more difficult by the fact we are in radically different time zones.
Actually this program is not all that complex. It's the lack of proper documentation that makes it so frustrating. If you love to struggle, this is the program for you. If not, you might want to look elsewhere.
And, that's too bad. Because I think that once I master it it will serve me well.
Developer Stan responded to my query in about 10 minutes. I think that's fast enough.