HP DeskJet - 3.3

The version that I downloaded from this link is 2.7.1 (which is not listed in the above "Product Version" menu). HP's site has no reference to v 3.3 and states it no longer provides it's driver directly, saying the latest version is embedded in Tiger.

My experience with the embedded version is reduced functionality, e.g. I cannot find a draft mode. So I deleted the printer queue as instructed and installed 2.7.1 - it works but with same limited functionality. An unintended consequence is that the Tiger-embeded driver can no longer be found in the printer set up utility.

(I've had a lot of value from this printer so I do recommend HP DeskJet. Because the version numbering and transfer to a Tiger embed is screwed up. I give a poor rating to v 3.3)

I went to the HP website and looked up the most recent driver for my Deskjet 932 - it listed version 2.7.1. I poked around the website for 20 minutes, and could not find a single mention of this version 3.3 driver.

Like the previous commentator, I tried emailing HP support to get a definitive answer. Surprisingly, within a few days a tech called me, but less surprisingly, he knew nothing other than what the HP website listed, and was unable to put me in touch with anyone more knowledgeable.

In HP's favor, my Deskjet has always worked fine with OS X's native printer support, but then my needs are limited since I don't print high quality graphics or photos. Needless to say, my next printer will be from a manufacturer with true OS X support.

Using a Deskjet 932C, I've never had any problems with HP drivers. They do the job, but no more. Managing presets isn't so user-friendly, instead of drop-down menus a new window or drawer would be better. Otherwise I can't complain about the GUI.

The HP website used to be very functional and easy to use, showing the most recent updates for my printer within seconds. HP recently "updated" their site and now it uses a "wizard" to identify the appropriate driver updates, but this wizard wasn't so wise to Macs. After wasting over an hour on HP's website I emailed a formal complaint, and in a few days an HP droid called to tell me that I was using their website wrong since it most certainly supports Macs. He was unable to guide me to driver updates I was seeking over the phone, but he insisted in a quite unfriendly tone that the website was Mac friendly and curtly insinuated that the problem was my skill at navigating the internet. I felt like I'd just criticized the Bush administration and was getting a call from Karl Rove.

I'll never buy an HP printer again, but I can't complain about the actual drivers. They just work. To bad HP's support is so awful.

To all those who have 'trouble' with this software: I suspect you need practive with your computing machines. Over the last year and a half I've installed each update of HP's DeskJet software for use with an old 810c and a 930c. Each time seamless. I first removed the previous version from my Printer list, then installed the new one. And each time the functionality of the driver has remained the same, or improved. When you're having issues with a piece of software that others use without a problem, do you ever consider the problem may well exist with YOUR setup, not just the driver in question?

On InDesign when you click on printer in the printing menu, the paper type/quality menu disappeared, so you can't choose if you want a fast draft print or a best print. If you use InDesign do not install this driver.