SilverFast SE - Microtek - 6.6.0r5Professional Scanner software. |
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Feedback Summary:
| This Version: | |||||
| Overall Rating: | Not rated (0.0) | Features: | Not rated (0.0) | Support: | Not rated (0.0) |
| Ease of Use: | Not rated (0.0) | Quality / Stability: | Not rated (0.0) | Price: | Not rated (0.0) |
Key to Types of Feedback:
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Featured Reviews
Maybe a good product, but customer service a problem - Version: 6.5r6, 6/29/2007 12:24PM PST
s_gans
I've been trying to use this to get my Microtek ScanMaker 5900 to work with my new MacPro. The trial software seems powerful, and produces a scan, but it hangs consistently on preview, with the only escape being to shut down the scanner. I contacted pre-sales customer support in mid-May, and after 2 weeks, finally got a request for SF Logfiles, which I sent. I received some emails that seemed internal about how they'd "closed" my ticket, and then after several attempts to get a response, I finally got a response in mid-June, that made it appear as if nobody had ever read any of my previous emails. To date, the issue is unresolved, and apparently unaddressed. I figure that if this is how they handle issues for a potential customer, how will they respond when they actually have my money.... I'm not going to risk buying this, to find out...
Excellent Product 



- Version: 6.4.4r6, 4/12/2007 01:08PM PST
Edward Carlson
This came bundled with my Microtek i700 scanner and I like it way better than Microtek's software. The only thing it can't do is work with the scanner's buttons. Microtek's software felt too much like Windoze, but SilverFast has a much better interface, even with all the windows it gives you. The instructional videos are an appreciated bonus.
lamp can be switched off - Version: 6.4.4r3, 7/18/2006 12:47AM PST
tzanet
Dear Microtek V6USL and SilverFast users
since version 6.4.1r3 you can define ( > "Options" > "Spezial" ) an inactivity interval after which the scanner lamp will automatically be switched off.
Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -
since version 6.4.1r3 you can define ( > "Options" > "Spezial" ) an inactivity interval after which the scanner lamp will automatically be switched off.
Best regards
Sonny Noack
- Manager Technical Support, LaserSoft Imaging AG -
