Existing users, 
The company's well-known products are Alchemy Eye, Asset Tracker for Networks, Network Administrator's Toolkit, and Remote Control Pro.
Alchemy
Company Info
http://www.alchemy-lab.com/
818-789-1644
31332 Via Colinas, #87
Westlake Village, CA
Technical and Customer Support Info
Technical Support:
http://www.alchemy-lab.com/products/support.html?product=Remote%20Control%20PRO
818-789-1644
support@alchemy-lab.com
Customer Support:
Developer: Update Info
